Support Hub

How can we
help you today?

Payments & Rewards

  • Withdrawal limits
  • Crypto payout speeds

Account Settings

  • Resetting password
  • Verification process

Troubleshooting

  • Missing credits
  • Ban appeals

Frequently Asked Questions

Q.Why didn't I get paid for an offer?

Most offers credit instantly, but some require manual approval from the advertiser. Please allow up to 24 hours. If it's still missing, contact the Offerwall support directly.

Q.What is the minimum withdrawal amount?

The minimum withdrawal is just $1 for Bitcoin(BTC), Litecoin (LTC) Others and $5.00 for PayPal and Gift Cards.

Q.Can I use a VPN?

No. Using a VPN, Proxy, or VPS is strictly prohibited and will result in an immediate automated ban.

Q.How long do withdrawals take?

Crypto withdrawals are typically processed within 5-10 minutes. PayPal and Gift Cards may take up to 24 hours.

Q.How do I refer friends?

Go to the 'Earn' tab and copy your unique referral link. You earn a commission on everything they earn forever.

Q.My account was banned, why?

Bans occur for VPN usage, multiple accounts, or completing offers fraudulently. These are permanent and cannot be reversed.

Still can't find an answer?

Our support team is available 24/7 to help you with any issues. Please include your User ID when contacting us.

Contact Support